Terminals

Using your terminal

• Download terminal user guides
• Accepted card and payment types
• Taking payment over phone or mail
• Tips and gratuities
• Cashback for customers
• Pre-authorising payment

Connect: EPOS integrated terminals

• What is integrated payments?
• Pay at Counter
• Pay at Table

Reports and receipts

• Running reports from your terminal
• Receipt rolls

Problem with your terminal?

• Service update: Declined refunds
• ‘CALL 01224 980468’ message displaying on your terminal?
• Spire terminal troubleshooting
• Ingenico terminal troubleshooting
• Turn off EPOS integration (standalone mode)
• Terminal replacement