My account

Update my details

• Add or remove an authorised account contact
• Change the legal entity of your business
• Change your bank details
• Change your receipt details
• Change trading name or trading address
• Change your contact details

Account and contract

• Partners on your account
• Cancelling your contract
• Make a complaint

Transaction management

• Potential delay to the settlement of transactions taken 11 October
• Weekly performance reports
• Fund settlement times
• End of day reconciliation

Extras and offers

• Claim cashback on Half Price Terminal Rental
• Claim your Cancellation Protection cover
• Optional account extras
• Plus by Paymentsense
• Gift card programme ends 31 January 2019