This article explains:
How to set up Virtual Terminal
- Sign into your Paymentsense gateway
- Select Virtual Terminal > Terminal settings
- Choose the card status you would like to configure, for example Card Status: Not Present
- Configure Basic Information for:
- Default Transaction Type (set this to Sale)
- Default Payment Type
- Choose the Accepted Credit Cards to display when processing transactions in Virtual Terminal
- Choose from items in Order Information that you want to appear on customer receipts
- Add custom items from Merchant-Defined Data Fields to display on customer receipts (up to 20 items total)
How to process a Virtual Terminal transaction
- Select Virtual Terminal > One-Time Payment
- Enter the required values for the transaction amount and select the Transaction Type.
- Enter the payment information
- Enter the customer's information
- Review your order and check all details have been entered correctly
- Hit 'Submit order'
Authorizations vs. Sales
It's important to understand the difference between Authorizations (also know as 'Pre-Authorized' or 'Pre-Auths') and Sales as they serve different purposes with different implications on the transaction process. Choosing whether to use an Authorization or a Sale will depend on your specific situation and business needs. If you're unsure, feel free to reach out to our support team for advice.
An Authorization temporarily secures a certain amount on a customer's card so that the funds are kept available for a specific transaction. The transaction is not final until you settle it.
The hold on an Authorization lasts for 7 days.
You need to settle pre-authorized transactions within 7 days or the Authorization will lapse, and the funds will no longer be held.
A Sale is a standard transaction process. When you process a Sale, the transaction is immediately processed and will be settled that day. The payment is debited from the customer's account, and the transaction is considered complete.