How to process a refund
- Click "Transaction Reporting".
- Click "Transaction History".
- Click the transaction you wish to refund.
- Click the "RED Arrow Icon" located at the top left of the window under the Paymentsense logo.
- Check the details for the refund and amend where necessary.
- Click "Submit For Processing". (If successful a gateway response will be displayed with "Refund successful").
- Click "Return to transaction history" and the refund will be listed.
Setting up recurring payments
Watch our quick video to see how.