We collect a monthly Direct Debit for your Paymentsense services, and we’ll contact you via email if there’s a problem with your payment.
If you have arrears on your account, please follow one of the steps below to clear the outstanding amount:
Log in to your account, and select 'Paymentsense' within the billing section. To clear the balance, choose 'Your Account' and then 'Card Payment'. If you need to set up a new Direct Debit, select ‘Billing Information’ and then ‘Change Direct Debit Account’.
Transfer the overdue amount to our account using the details below. You can also set up a new Direct Debit via your bank using the same information:
|Reference: Your Merchant ID|
|Payee: Paymentsense Ltd|
|Sort code: 400530|
Speak to a member of our Customer Support team on 0800 077 6087 (lines open Monday to Friday, 8.30am to 6pm). If you’re having difficulties paying they will also advise on the payment options available.