After seeing how much you can save with Paymentsense, we want to help you switch as quickly and conveniently as possible. This is why we offer you protection against your existing provider’s cancellation charges (excluding VAT).
How to claim
- Once you have signed up to Paymentsense, cancel with your existing provider and request a final statement.
- Pay the cancellation costs to your existing provider and request a proof of settlement.
- Complete the contact us form, attaching the final statement and proof of settlement (or email the same information to firstname.lastname@example.org).
- Once we have received your email, we will transfer the agreed amount (excluding VAT) to the bank account we hold on file for you within 10 working days.
Please note that we are unable to cancel your existing provider on your behalf.