- Select REFUND on your card machine, swipe your Supervisors card to authorise the refund.
- Swipe the gift card through your card machine to recognise the unique number.
- Enter the amount purchased e.g. £/€20.00 and press enter.
- Provide the customer with an envelope for their gift card.
NOTE - The gift card is now loaded with the amount specified. The merchant and customer receipts will be printed as normal.