How do I process a pre auth transaction

A pre authoristation transaction is used to reserve funds using a customers card.

For Ingenico terminals please follow the below:

  1. At the READY prompt, press the MENU button. Using the key highlight PRE-AUTH and then press the GREEN button.
  2. Key in the amount of the transaction and press the GREEN button.
  3. Key in the amount of the transaction and press the GREEN button, or insert/swipe the customer’s  card and then key in the transaction amount.

If performing a swiped transaction, your terminal may prompt you to enter the last four digits of the card number.   If so, key in the last four digits of the customer’s card number and press the GREEN button.

  1. Key in the amount of the transaction and press the GREEN button

The transaction will now continue as a normal sale transaction

For spire terminals please follow the below:

 

  1.  From the home screen, select MORE TRANS
  2. Select PRE-AUTH
  3. Enter the amount of the transaction and press the GREEN button
  4. Insert or Swipe the customer's card and press the GREEN button
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